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Hi! I'm Alicia

Alicia_Pic 062923.jpg

I'm the Founder of

Intra-Cloud Dynamics

As D365 F&SC consultant, here are a few key things that I actively pursue:

  • Listen and ask good questions - Aim to understand the client's needs and use innovative thinking to assist them in achieving their business objectives.

  • Collaborate - Ensure that the client feels heard, safe, and valued in order to encourage authentic communication and the sharing of diverse ideas by the collaborative team.

  • Begin with the end in mind – communicate and review the business goals regularly, talk about the big picture.

  • Create a win-win environment – With the client it is not an “us vs. them.” We are all on the same team and there is enough for everyone to win and be fulfilled in the work that is being done.

  • Mitigate Risk through continuous clear communication across everyone on the project (including other lines of business), deliver quality service, and address potential issues before they are issues.

Explore Dynamics 
With Me

My Mission

I am a mom.  I am in technology.  I absolutely love what I do.  What I do matters.  I like to know the “why”.  I appreciate the time and care of others and I want to give back.  I have done web searches for many things and many times did not find the full answer. My posts are answers from my research to questions from my clients. I have over 800 user guides.  Most are guides I wrote, and some are guides that I collected on my journey, and I want to share them with you through daily blogs.

My Background

Throughout the years, I have worked with over 100 customers across 14 countries and have learned how to communicate​ with the top executives, department managers, and warehouse clerks.  I have traveled internationally, working with each Customer’s IT/IS organizations on projects.  I have developed an external focus of how the marketplace relies on technology to help automate and streamline manufacturing and have been responsible for business assessments for ERP implementation projects. As part of the evaluation, I worked with customers to develop continuous improvement plans. These plans include new ways to cut costs, lean manufacturing processes, and increase output through business planning.  As an example, I was instrumental in a General Ledger, Accounts Receivable, Accounts Payable, Cash and Bank Management, Sales and Marketing, Fixed Assets, and Costing module rollout for a for a Fortune 500 company.  Within this role, I was the lead consultant for Finance, Customer Service, and Costing modules and have moved between various divisions of the company.  In this capacity, my implementation work included features like Sales Order processing and customer service management, complex trade agreements, customer collections, production costing, and accounts payable invoicing and payment processing.

For four years, I was the Program Manager and lead consultant for a $15 billion marketing and advertising client implementing General Ledger, Accounts Receivable, Accounts Payable, Cash and Bank Management, Project Management and Accounting, Procurement and Sourcing, Sales Tax, and Travel and Expense Management modules and have moved between various divisions of the company.  In this role has also been responsible for setting up a shared service center in Canada, and another shared service center in the USA.  My team was also responsible for supporting three additional shared service centers

In a recent undertaking, I was the Project Manager and Solution Architect for a Life Science pharma company implementing Finance, Supply Chain, Production, Order to Cash, Procure to Pay, Inventory, Master Planning, and Fixed Assets.  This customer was expanding from the US to 7 European countries.  6 of the new legal entities were limited risk distributor (LRD) companies.  The process consisted of intercompany, direct delivery, and an integration with a 3PL.  We were responsible for VAT and intrastate compliances as well as GxP Validation.  For finance, we implemented a multi-tier elimination and consolidation process and financial reporting.

In my most recent project, I was the Project Manager and Solution Architect for a medical device company implementing Finance, Supply Chain, Production, Order to Cash, Procure to Pay, Inventory, Master Planning, Asset Management, Project Management and Accounting, and Fixed Assets.  This customer was based in the UK and the US.  The process consisted of intercompany, direct delivery, VAT, GxP Validation, and an integration with a 3PL. 

My Experience

I have worked in a management role at two Microsoft Gold Partners.  I participated in leading consulting teams, making business decisions for the company as well as hiring, executing performance reviews, and other HR related task.  I was also responsible for sending out statements of work, approving client billings, managing overall customer relationships, and presales activities.

I have experience in GAAP accounting principles, setting up Shared Service Centers, Discreet Manufacturing, Supply Chain Management, Costing, Data Migration Planning, Technical Design Documents (TDD), Functional Design Documents (FDD), User Documentation, User Training.

Worked in the following industries:

  • Fashion & Apparel: Military products including tactical nylon, body armor vests, assault packs, bomb blankets, tents, pouches, covers and bags, U.S. Navy dress uniforms, band, and food service uniforms, collegiate and Minor League Baseball, bicycle, hunting and fishing, intimate, men’s, military, public safety, tactical and outdoor, swimwear, socks and outerwear, flame resistant, and safety apparel

  • Textiles: Engineered fabric, flame retardant and protective textiles, wool yarn, coated fiberglass yarn, solar screen fabric, denim finishing, Dobby and Jacquard fabrics

  • Life Science: Pharma, Medical Devices

  • Other: Home Lighting distribution, Seeds and gardening, Advertising and Marketing

My Certifications

  • Microsoft Dynamics 365: Supply Chain Management Certified (MB-330)

  • Microsoft Dynamics 365: Finance Certified (MB-310)

  • Microsoft Dynamics 365: Core Finance and Operations Certified (MB-300)

  • Distribution and Trade in Microsoft Dynamics 365 for Finance and Operations Certified

  • Financial Management in Microsoft Dynamics 365 for Finance and Operations Certified

  • Microsoft Dynamics AX Financials 2012 R3 Certified

  • Microsoft Dynamics AX Trade & Logistics 2012 R3 Certified

  • Microsoft Dynamics AX Project 2012 R2 Certified

  • Managing Microsoft Dynamics Implementations Certified

  • Management Reporter

  • Microsoft Dynamics AX Financials 2009 Certified

  • Microsoft Dynamics AX Trade & Logistics 2009 Certified

  • Microsoft Dynamics AX Installation & Configuration 2009 Certified

Let’s Get in Touch

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Explore Dynamics With Me
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